MH Living payment method introduction

Welcome to MH Living ! We are committed to providing you with the highest quality products and a pleasant shopping experience. Here, we understand the needs of different customers for payment methods, so we provide a variety of safe and convenient payment options so that you can feel relaxed and comfortable every time you shop.

Acceptable payment methods

At MH Living you can choose from the following payment methods:

• Visa
  Complete your transactions with ease using our popular Visa cards, whether credit or debit, and enjoy the security of Visa.
• Mastercard
  Mastercard is a widely recognized global payments brand that provides customers with flexible and secure payment options. No matter where you are, shopping with Mastercard makes it easy.
• Maestro
  The Maestro card is an international payment solution that allows you to conduct secure transactions online, and is suitable for customers who prefer to pay directly from their bank account.
• American Express
  For customers who pursue excellence, American Express offers unique rewards programs and exclusive offers, allowing you to enjoy more rewards when shopping.
• JCB
  As a well-known payment brand in Japan, JCB card's acceptance in Asia and the world continues to increase, providing cardholders with a convenient payment experience.
• China UnionPay <br>As the largest payment network in China, China UnionPay provides our Chinese customers with safe and reliable payment options, allowing you to shop without worries.
• Diners Club
  Diners Club is more than just a credit card, it's a lifestyle. When shopping with a Diners Club card, you will experience exclusive services and discounts.
• Discover
  The Discover card offers customers flexible payment options and a unique rewards program so you get more value with every purchase.
• Apple Pay
  For customers using Apple devices, we support Apple Pay, allowing you to easily and securely complete payments with your fingerprint or Face ID.
• Google Pay
  With Google Pay, you can shop at MH Living quickly and easily and protect your payment information with Google's security technology.

Other payment methods

In addition to the above payment methods, MH Living also offers other convenient payment options:

• Bank Deposit <br>You can choose to deposit funds into the following bank accounts:
• The Hongkong and Shanghai Banking Corporation
• Account name: Rich Art Mattress Master Limited
• Account number: 124-807496001
• Faster Speed ​​(FPS)
  You can also pay using FPS, please use the following ID:
• FPS ID: 160475463
• Store Payment <br>If you wish to pay in person, you are welcome to visit our store to make payment.

Security

We understand that security is one of our customers' top concerns when shopping online. MH Living uses state-of-the-art encryption technology to ensure your payment information is safe and secure. Our payment partners are industry-leading financial institutions, providing protection for every transaction you make.

At MH Living, we hope that every customer can enjoy a convenient and safe shopping experience. No matter which payment method you choose, we will serve you wholeheartedly. If you have any questions about the payment process, please feel free to contact our customer service team and we will be happy to assist you.

Thank you for choosing MH Living and wish you a happy shopping!

Free shipping instructions
Non-remote areas and no need to move stairs. Free shipping on all mattresses. Free shipping and installation fees for purchases of furniture products over $5,000. An additional $300 delivery fee will be charged for purchases below $5,000.

This free shipping does not include parking fees incurred due to exceeding the free parking time of the housing estate building due to installation. Guests should coordinate with the housing estate management office or pay for parking fees incurred due to overtime .

Discard old mattress
If there are old mattresses that need to be disposed of on your behalf, the "MH Living Mattress Exchange" delivery staff will charge HK$200 to $300 per mattress ($200 for 4 feet or less) as a disposal service fee. "MH Living Mattress Exchange " "The delivery personnel will collect the designated mattresses and dispose of the mattresses to the garbage station.

Remote areas
If the customer's delivery address is in a remote area (Mid-Levels, The Peak, Stanley, Tai Tam, Shek O, Jardine's Lookout, Repulse Bay, South Bay, Deep Water Bay, all rural areas, Ma Wan, Sha Tau Kok, Lung Kwu Tan, Ta Kwu Ling, Lok Ma Chau, Clear Water Bay Peninsula, Islands District, Tai Mo Shan, Fei Ngo Shan, Kwun Yam Shan, Discovery Bay , Tung Chung ) " MH Living Mattress Exchange " delivery staff will charge a remote area surcharge of HK$300 just.

Stair fee
If your final delivery destination is not directly accessible by elevator, the " MH Living " delivery staff will charge a surcharge of HK$100-250 per item per floor (one floor starting from level 6).

The price for each level is as follows:

*If the customer's floor is above the 5th floor, an additional 50% surcharge will be charged for each floor starting from the 5th floor.


Village entrance fee (village houses only):
Free for the first 50 meters, $50 for each subsequent 50 meters

Special weather logistics arrangements
In the event of typhoon signal No. 8 or above or a black rainstorm warning, the delivery service scheduled for the day may be delayed or canceled. The "MH Living" customer service department will contact the customer to make other arrangements.

Goods shelf life
If the customer fails to pick up or receive the relevant goods within 120 days after receiving the pickup notice/240 days from the invoice date (whichever is earlier), "MH Living" has the right to dispose of the goods and related funds at its own discretion .

How long did it take to receive the goods after placing the order?
After receiving the order, the customer service department of " MH Living " will call the customer to coordinate the delivery time. "MH Living" will make reasonable efforts to deliver the goods to the delivery address specified on the order; however, The company does not assume any responsibility for any delay or failure in delivery due to reasons beyond our control.

Note on logistics restrictions
Customers need to ensure that the goods ordered can comply with the size of the building or other environmental restrictions (such as lift space, etc.). The company will not be responsible if the goods cannot be entered into the house due to relevant factors.

Other things to note
During the delivery and installation period, customers must carefully keep and protect their belongings, such as furniture, furniture, floors, walls and decorations. Our company will not be responsible for any damage.

Introduction to MH Living Mattress Collection

In Hong Kong's home furnishing market, MH Living is famous for its professional furniture customization and decoration services. MH Living, which has been in business for over 30 years, is committed to providing high-quality, affordable home solutions. Whether it is home, office or shop decoration needs, we can meet your expectations.

Professional furniture customization and decoration services

MH Living not only provides a large selection of furniture, including various types of sofas, dining tables, desks and bed frames, but also provides professional furniture customization services. Our design team will tailor the most suitable furniture according to the customer's needs and space characteristics, ensuring that each piece can perfectly fit into your home environment. From solid wood furniture to modern designs, our products are made from high-quality materials such as oak, cherry and walnut imported from the United States, displaying unique craftsmanship and design aesthetics.

Comfortable sleeping experience

MH Living is also an agent for many well-known mattress brands, including the independently developed MEI Dream's mattress series. Our mattress products are carefully designed using a variety of high-tech materials and are committed to providing each customer with the best sleep experience. Whether you prefer a mattress with moderate firmness or a mattress designed specifically for spine protection, we offer a variety of options to meet the needs of different customers.

One-stop service platform

As a one-stop home service platform, MH Living not only provides furniture and mattresses, but also comprehensive home decoration services. Whether it is design, material selection, or construction management, our professional team will follow up throughout the process to ensure that every detail meets the highest standards.

Kwun Tong Showroom

In order to allow customers to experience our products first-hand, MH Living has a 5,000-square-foot showroom in Kwun Tong, displaying a variety of log furniture and mattresses. Customers can come in person at any time to experience the quality of our furniture and receive professional advice and services.